Our contact details
Name: Fire Doors Complete Ltd
Address: 21 Fielding Lane, Ratby, Leicester. LE6 0AS
Registered Office Address: Lonsdale House, High Street, Lutterworth, Leics. LE17 4AD
Phone Number: 07970 201231
Registered Number: 7065174
Business VAT Number: 982 3276 95
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, contact details and date of birth).
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Processing your enquiry and order.
We use the information that you have given us in order to process your enquiry and/or your order.
We may only share this information with the relevant approval and certification bodies.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have an obligation to fulfill the requirements of the approval and certification bodies.
How we store your personal information
Your information is securely stored.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
I have received the certificates today, Once again, I extend my gratitude for producing a superb course and training experience for my staff.
Ruskin Mill Trust
Just a note, as you know, I have studied a LOT but I have to say, I`m about halfway through the video presentation and for all the study I`ve done, this is by far THE BEST training I have encountered 😊 Kudos to you, I don't know how long it took you to compile this course but WOW 😯 I`ll study, re-study then re-study again then read the book and keep taking the test, if anybody wants/needs training I`ll definitely be sending them your way, wish I purchased your course first, (although then I wouldn't know how good your one is 😆) thanks so much.
Safe-Way Fire Prevention
Thanks very much, it's been a pleasure dealing with you. I would also like to say that I thought that Robin was a superb tutor, very engaging and extremely knowledgeable about this industry and made the course very enjoyable. Martin
Surrey Groundwork Contractors
I would like to thank Neil for the training that he has provided to our Company. His knowledge, experience and expertise on fire doors is exceptional. All who took part thoroughly enjoyed the training and now feel more confident in the maintenance and installation of fire doors and take the knowledge gained into their daily duties.
It has been a pleasure learning about Fire Doors and all the information and self tests that were given with the course was spot on and easy to use.
Just a big thank you following the recent FDC FD Inspectors Course. It was a really worthwhile couple of days where I learnt a lot and developed through practice and professional discussion. The input was well thought out and offered a real move forward after the other courses on fire doors I've undertaken. Thanks for the time taken, really worthwhile.
Trust Fire Safety Manager